Refund Policy
Our refund and return policy for digital products and services.
Digital Product Refunds
Due to the nature of digital products, all sales are generally final. However, we want you to be satisfied with your purchase.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for the following reasons:
- The product does not work as described
- Technical issues that cannot be resolved
- Product was purchased by mistake
Service Refunds
For custom development services:
- Refunds are available before work begins
- Partial refunds may be considered for work not completed
- No refunds for completed work that meets specifications
How to Request a Refund
To request a refund:
- Contact us at {{contact_email}} within 30 days of purchase
- Provide your order number and reason for refund
- Allow 5-10 business days for processing
Refund Processing
Approved refunds will be processed to the original payment method within 5-10 business days. Processing times may vary depending on your payment provider.
Non-Refundable Items
The following items are not eligible for refunds:
- Customized products created specifically for you
- Services already rendered and delivered
- Products purchased more than 30 days ago
Exchanges
We do not offer exchanges for digital products. If you need a different product, please request a refund and make a new purchase.
Contact Information
For refund requests or questions about this policy, please contact us at {{contact_email}}.
Questions About This Document?
If you have any questions about this refund policy, please contact us: